Data Privacy Policy

Introduction

At NOTCH SOFTWARE LIMITED (“NOTCH SOFTWARE”), we regularly collect and use information which may identify individuals (“personal data”), including customers, employees, trading partners, etc. We understand our responsibilities to handle your personal data with care, to keep it secure and to comply with applicable data protection laws. We appreciate you taking the time to read all our notices carefully. NOTCH SOFTWARE is committed to protecting your privacy by ensuring that any personal data collected is used lawfully and transparently.

This privacy policy explains how personal data is collected and used when you use our website. It also explains how we process any data that you supply to us on this website, for instance to request a quote or to use our products.

This Privacy Notice explains:

Who is NOTCH SOFTWARE?

Notch Software Limited is a product-driven technology company dedicated to building innovative business software that helps organizations operate more efficiently and make smarter decisions. Our flagship products, NotchHR and NotchCRM, are designed to give businesses measurable operational advantages, drive productivity, and support sustainable growth.

Our products are developed by a team of highly skilled, tested, and specially trained professionals with deep hands-on experience in the design, development, and optimization of enterprise-grade software systems. With strong expertise across business management and technology disciplines, we take pride in the quality of our people, who form the foundation of the Notch Software team.

At Notch Software Limited, we follow structured and globally recognized product development and project management frameworks throughout the entire product lifecycle. From ideation and design to development, deployment, and continuous improvement, we maintain close alignment with customer needs to ensure our products consistently meet business and regulatory requirements.

Product reliability, usability, and customer satisfaction are core to our values. This commitment is reflected in the robustness of our products, as well as inbour world-class post-deployment product support and continuous enhancement cycles. We have successfully deployed our products for a growing number of organizations both locally and internationally, enabling them to achieve more efficient, secure, and scalable business operations. Our team of highly skilled, experienced, committed professionals ensures that our clients have access to the highest quality of system support with minimal stress all the time.

NOTCH SOFTWARE recognizes the importance of client’s privacy and the need to securely hold personal information relating to them. This Privacy Policy explains what information we collect, how we collect, share, use, and protect your personal information when you visit or use our web site and other services offered by NOTCH SOFTWARE. You are also informed of your rights regarding the information we process and how you can contact us. By continuing to visit our websites (www.notch.software) and other NOTCH SOFTWARE customer touchpoints, you accept and consent to the practices described in this policy

Purpose of This Policy

This Policy sets out how NOTCH SOFTWARE will process the personal data of its customers, staffs, suppliers and other third parties. This Policy applies to all personal data that the company processes regardless of the format or media on which the data are stored or who it relates to.

Scope of the Policy

This policy applies to all parties – Employees of the company and its subsidiaries and other stakeholders who may provide information to the Company such clients / customers and are expected to follow the policy along with any entity the Company collaborates with or such entity that Acts on behalf of the Company who may have need of the data we have.

Personal Data

Personal data is defined under the Nigerian Data Protection and Compliance Regulations (NDPR) as: “Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

The Data We Collect

Personal information refers to data that could identify a specific individual such as names, addresses, e-mail addresses, and telephone numbers. We collect information about you from various sources such as websites visits, applications, identification documents, personal financial statements, interactions with our relationship management officers, and other third parties (credit bureaus, payment gateways etc.) and other written or electronic communications. Depending on your medium of interaction with NOTCH SOFTWARE, we collect various types of information from you, as described below.

The Data We Collect

Personal information refers to data that could identify a specific individual such as names, addresses, e-mail addresses, and telephone numbers. We collect information about you from various sources such as websites visits, applications, identification documents, personal financial statements, interactions with our relationship management officers, and other third parties (credit bureaus, payment gateways etc.) and other written or electronic communications. Depending on your medium of interaction with NOTCH SOFTWARE, we collect various types of information from you, as described below.

Education and employment information.

How We Collect Your Information

We collect personal information from different sources. Most of the data we collect will come from you, for example when you:

In addition, as you interact with our website, we will automatically collect  technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, and other similar technologies

Information From Third Parties

We may collect personal data about you from other organizations and government agencies, in accordance with applicable data protection laws, including the NDPR and GDPR. These sources may include financial institutions such as banks, credit bureaus, credit rating agencies, and other authorized entities that are legally permitted to share client information with us. Any data obtained from these sources will be processed lawfully, transparently, and only for legitimate purposes consistent with our privacy obligations.

How We Use Your Personal Data

To the extent permissible under applicable law, we may use your information for the following legitimate actions:

With whom may NOTCH SOFTWARE share Personal Data?

As a general rule, NOTCH SOFTWARE does not and will not share Personal Data with third parties except as necessary for the proper execution of processes related to the provision of health care, or the use or disclosure is reasonably necessary, required or authorized by or under law.

When we share your Personal Data with third parties, we require those third parties to enter into a Third-Party Data Processing Contract with us that requires them to use the Personal Data we transfer to them in a manner that is consistent with this Privacy Notice and applicable laws.

The following are examples of how we may disclose information.

We share information:

Our Legal Basis for Processing

Before processing any personal data, we ensure that at least one lawful basis under NDPR is met. We will not disclose personal data for any purpose other than what the data was originally collected for; unless there is an overriding legal basis that enables this processing. NOTCH SOFTWARE personnel or any third party acting on its behalf shall only process your personal data if at least one of these conditions are met:

How We Protect Personal Data

NOTCH SOFTWARE enforces its Privacy Notice. It has implemented technical, organizational and physical security measures to protect Personal Data from loss, misuse, unauthorized modification, unauthorized or accidental access or disclosure, alteration or destruction. NOTCH SOFTWARE uses safeguards such as the following:

Storage of Personal Data

Notch Software stores personal data in both local and remote facilities, including on-premises and cloud data centers, as well as secure physical storage locations. Personal data will be retained only for as long as an individual or entity maintains a relationship with Notch Software, or as required by law or legitimate business needs. Once no longer required, records will be securely archived or disposed of in accordance with applicable data protection regulations.

Transfer of Personal Data

Personal data collected by NOTCH SOFTWARE may be transferred among its various divisions (with personnel who have business need to know). Other than to those individuals and entities listed below, your details will not be revealed by NOTCH SOFTWARE to any external body unless NOTCH SOFTWARE has your permission or is under either a legal obligation or any other duty to do so. For the purposes detailed above, your information may be disclosed to:

Retention of Personal Data

Information held about you is retained if the purpose for which the information was collected continues. The information is then destroyed unless its retention is required to satisfy legal, regulatory, or accounting requirements or to protect NOTCH SOFTWARE’s interest. Please note that regulations may require the NOTCH SOFTWARE to retain your personal data for a specified period even after the end of your business relationship with us. It is your responsibility to maintain the secrecy of any user ID and login password you hold.

Your Data Privacy Rights

All data subjects have individual rights. On a case-by-case basis, you have the following rights in relation to your personal data processed by NOTCH SOFTWARE

You also have:

You may exercise any of the above rights by emailing us at [email protected]. Please note that in some cases we may not be able to comply with your request for reasons such as our own obligations to comply with other legal or regulatory requirements. We will always respond to any request you make and if we can’t comply with your request, we will inform you of the reasons why.

Queries and Complaints

You can contact us at any time. Should you have any enquiries, feedback, and/or complaints, you may reach the Data Protection Officer (DPO) through the following contact details:

Chioma Nwafor
NOTCH SOFTWARE Ltd,
94, Norman Willaims Street,
Off Keffi Street,
Ikoyi, Lagos State, Nigeria.
Tel: +2348135384077.
E-mail: [email protected]

Privacy Policy Update

NOTCH SOFTWARE reserves the right to amend its prevailing Data Protection and Privacy Statement at any time and will place any such amendments on our websites (www.notch.software). The latest version of our privacy statement will replace all earlier versions unless it says differently. Please check back frequently to see any updates or changes to our Notice. This policy is not intended to, nor does it, create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on NOTCH SOFTWARE in respect of any other party or on behalf of any party.